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IDChat with guests. No language barrier.
iRoom is a digital service that connects reception and guests via a QR code. Guests write in their own language — staff read in theirs.
iRoom in 60 seconds.
See how a guest scans the QR code and instantly chats with reception in their own language. No apps, no signups.
- ✓Real-time guest↔staff chat
- ✓QR service with no apps
- ✓AI chat auto-translation
One service that removes every barrier between the hotel and the guest.
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Real-time guest↔staff chat
AI translates every message automatically. The guest writes in Arabic — reception reads in English. And vice versa.
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QR service with no apps
Guests scan the code in the room and instantly get the menu, services, chat and food ordering. No downloads, no signups.
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Notifications wherever convenient
Web dashboard, Windows and macOS app, Telegram bot. Not a single request gets lost.
Three simple steps to perfect service.
Place QR codes in rooms
Print a unique QR code for each room and place it visually
Guest scans and orders
The guest scans with their phone camera, opens the menu, orders food, calls a taxi or writes to reception — all from the phone without installing apps
Reception handles it
Request instantly appears in browser, Windows/Mac app and Telegram. Guest sees status in real time
Everything a guest needs in one QR code.
Chat with reception
Instant communication between guest and staff with built-in translation
Menu and food ordering
Full digital menu with cart and in-room order placement
Alarm
Guest sets wake-up time, reception gets the request
Services and drinks
Hotel services catalog with photos, prices and one-click ordering
Do not disturb
Guest sets DND mode, staff sees status in monitoring
And many more features
Taxi, hotel info, Wi-Fi, map, reviews, quick buttons, branding
Measurable results.
Data from hotels already using iRoom
Guest loyalty growth
Guests appreciate fast response and convenience of digital service
Average check growth
Easy ordering from menu and services via phone increases in-room sales
Fewer calls to reception
Staff freed from routine and focused on service quality
Before and after iRoom.
Without iRoom
- Guests wait on the phone for answers
- Language barrier with foreigners
- Requests get lost in the rush
- No service analytics
- Negative reviews on Booking
- Staff overwhelmed with routine
With iRoom
- Instant response via chat
- Auto-translation to 100+ languages
- Every request tracked and monitored
- Real-time detailed statistics
- Rating growth > 4.8★
- Staff focused on quality
For every hotel and every guest.
Technology that makes hospitality accessible to everyone
Full control and management in one dashboard.
Room monitoring
Room status, guest online presence and real-time management
Telegram notifications
Staff instantly receives guest request notifications in Telegram
Analytics and statistics
Number of requests, average response time, service rating
App for Windows and Mac
Desktop app with tray notifications and badge counter
Multilingual
Auto-translation to 100+ languages for guests from around the world
Live in one day
Print QR codes for the rooms and connect the reception Telegram bot
Artificial intelligence that communicates with guests for you.
AI detects the guest's language and replies in it. Wi-Fi, breakfast, taxi — answered instantly, with no staff involved.
- ✓Wi-Fi password, breakfast time, hotel address, transfers — AI responds instantly without staff involvement
- ✓AI detects the guest's language and replies in it. An Arab writes in Arabic — gets a response in Arabic
- ✓Add your hotel description and FAQs — AI will analyze and respond accurately based on your data
- ✓Up to 60% of chat messages are routine questions. AI handles them so your team can focus on hospitality
iRoom works on top of your existing system without changing anything inside it.
No integration required
Your PMS, CRS and booking engine keep running as they do today. iRoom adds only a guest-communication layer — no connection to your existing infrastructure.
Live in one day
Print the QR codes for each room and connect the reception Telegram bot. No staff training needed — the interface is simple and intuitive.
No disruption to daily operations
Reception keeps working the same way — only the language barrier with guests disappears. No extra systems, windows or logins.
Security and data protection.
Your guests and data are reliably protected
HTTPS encryption
All traffic between guest, server and reception is transmitted over TLS 1.3. Even if intercepted, the data cannot be read.
Encrypted AI requests
Guest messages that go through AI translation are transmitted over secure end-to-end encrypted channels. No one outside the hotel has access to the conversation.
SLA contract for peace of mind
On request we sign an SLA agreement with guarantees on confidentiality, 99.9% uptime and compensation in case of data breach. Available for luxury hotels and larger groups.
Transparent pricing
Choose the plan that fits your hotel
- QR room service
- Chat with reception
- Room monitoring
- Guest reviews
- In-room menu & drinks
- Services
- Alarm clock
- Taxi booking
- Do Not Disturb system
- Guest blocking
- Multilingual interface
- AI chat auto-translation
- All Basic plan features, plus
- Advanced analytics & statistics
- CSV data export
- 24/7 priority support
- AI chat auto-translation
- File and photo sharing in chats
- All Premium features, plus
- Customizable room service limits
- Personal manager
- Implementation & setup assistance
- AI chat auto-translation
- File and photo sharing in chats
- Button Builder
Pay only for the rooms you actually use
A new flexible iRoom plan — no fixed packages. Pay only for the rooms you actually use.
FAQ
Do guests need to install an app? +
No. The guest simply scans the QR code with their phone camera and opens a web page. No downloads or registrations.
How long does implementation take? +
Registration takes 2 minutes. Add rooms, upload menu and print QR codes. Ready in 1 day.
Does iRoom work with any language? +
Yes. The system supports 100+ languages and automatically translates messages between guest and staff in real time.
Can I try it for free? +
Yes, every plan includes a 14-day free trial. No credit card required.
How does staff receive notifications? +
Via the browser dashboard, Windows/Mac desktop app and Telegram bot. No request will be missed.
Can the guest see that their request has been read? +
Yes. The guest sees the status of each request in real time — read, in progress, completed. This builds trust and reduces repeat inquiries.
Tips and guides for hotels.
Tips, guides and insights for modern hotels
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Hotel Night Audit Demystified: A Practical Checklist
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Lunar New Year Hotel Trends Hoteliers Should Watch
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Ready to start?
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